Privacy Policy

At Urban Tann, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our leather wallets and jackets.

1. Information We Collect

We may collect the following information when you place an order, create an account, or contact us:

• Full name

• Phone number and email address

• Billing and delivery address

• Order details and purchase history

• Payment-related information processed through available payment providers

• Technical information, such as browser type, device details, and website usage

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Confirm purchases and provide shipping updates.

• Respond to questions and customer service requests.

• Improve our website and shopping experience.

• Prevent fraud and unauthorized transactions.

• Maintain business records and meet legal obligations.

• Send promotional updates where permitted by law.

3. Cookies and Tracking Technologies

Our website may use cookies to remember shopping cart items, improve website functionality, understand visitor behaviour, and measure marketing performance. You can manage cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

4. Sharing of Information

Urban Tann does not sell your personal information. We may share relevant information with trusted third parties, including payment processors, courier companies, website hosting providers, analytics services, and legal authorities when necessary to fulfil orders, operate our website, or comply with legal obligations.

5. Data Security and Retention

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. We retain information only as long as necessary for order processing, customer support, business records, dispute resolution, and legal compliance. However, no online system can guarantee complete security.

6. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to certain processing activities or withdraw consent where applicable. Contact us through our website to submit a privacy-related request. Some information may need to be retained for legal or business purposes.

7. Marketing Communications

We may send product updates, promotional offers, and other marketing communications where permitted by law. You can opt out of promotional emails using the unsubscribe option, where available, or by contacting us. Transactional messages related to your orders may still be sent.

8. Third-Party Websites and Children’s Privacy

Our website may contain links to third-party websites or services that have their own privacy policies. We are not responsible for their privacy practices. We do not knowingly collect children’s personal information in violation of applicable law. Parents or guardians may contact us if they believe a child’s information has been provided without appropriate authorization.

9. Changes to This Privacy Policy

Urban Tann may update this Privacy Policy to reflect changes in our business practices, website functionality, or legal requirements. Updates will be published on this page with a revised date. We encourage visitors to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the details below.

Urban Tann

• Website: [Insert Website URL]

• Email: [Insert Business Email]

• Phone: [Insert Contact Number]

We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.